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Shipping & Delivery Policy

Shipping Policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. So we reserve the right to cancel the order, which is not lawful to fulfil. In that case the remitted amount for the cancelled order will be refunded back after deducting 7% of the commission fee charged by the payment gateway.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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International Shipping (Outside India)

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When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Shipping charges taken by us are only charges levied by Courier Companies to courier the package from India to your location. Custom Duty if any charged by their country needs to be borne by Customer. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country.

Additionally, when ordering from www.kalleshwarayurveda.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Outside India Customers, Should Have Confirm Custom Rules at your country Before Order if want to know about Custom Clearance Duty Applied or Not etc. We Provide All Custom Clearance Documents Including Indian Doctor Prescription.

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Refunds will not be applicable once the order is dispatched.

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  • Express Mode –

    1. Generally, delivery of the ordered products takes maximum 7 to 10 working days, from the date of purchase for International Shipping outside India.

    2. Shipping companies we use are DHL, FEDEX, DTDC (DPD), CITYLINK EXPRESS, GULFEXPRESS WORLDWIDE, ARAMEX etc.

    3. We are able to ship all forms of Ayurvedic and Herbal Supplements including Syrup, Kadhas, Juices, Shampoos, Oil, Gel, Raw Herbs, Seeds, Powder, Tablets etc.

    4. Expensive as compared to Nominal Mode and Regular Mode. As transit time is less as compared to other two shipping option.

  • Nominal Mode –

    1. Generally, delivery of the ordered products takes maximum 20 to 25 working days, from the date of purchase for International Shipping outside India.

    2. Shipping companies we use are Government Speed Post services.

    3. Speed Post does not allow liquid and hence Nominal Mode will not be shown to customer if you order any kind of Liquid products.

    4. Cheaper as compared to Express Mode.

  • Regular Mode –

    1. Generally, delivery of the ordered products takes maximum 25 to 30 working days, from the date of purchase for International Shipping outside India.

    2. Shipping companies we use are Government Registered Mail services.

    3. Registered Mail parcels should be maximum of 2 kgs only.

    4. Registered Mail does not allow liquid and hence Regular Mode will not be shown to customer if you order any kind of Liquid products.

    5. Cheapest as compared to Express and Nominal Mode.

 

Domestic Shipping (Within India)

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When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Sometimes, some product stock is unavailable in warehouse and hence in such situation we give an immediate update to customers regarding availability of products and time that may get consumed to make the product available. We apologize it is difficult for us to keep the Product stock updated on our website. 

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  1. Generally, delivery of the ordered products takes maximum 5 to 7 working days, from the date of dispatch for Domestic Shipping within India for Regular Mode.

  2. Express Delivery is also available. Estimated transit time in Express Mode is 2 to 3 working days depending upon the Destination address from the date of purchase. We also do same day delivery within Mumbai and within 24 hours in selected several cities.

  3. Free Delivery on orders above Rs. 2000/- is only valid for package weighing below 1 kg and within India. Above 1 kg there will be courier charges based on weight of the package.

  4. Package is usually dispatched from our side within 24 to 36 working hours of order placed by customers depending on product availability.

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